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Medical Rehabilitation Consultant

Home-based, with occasional expensed travel to our Swindon office
Competitive Salary
Closing date
7 May 2024

The opportunity:

Are you a Registered General Nurse (RGN), Registered Mental Health Nurse (RMN), Occupational therapist, or Physiotherapist and looking for a new challenge? Do you want to start a new career with a Global Insurance Company? If so, we would love to hear from you!

We’re well established in the Group Insurance Market and are making a substantial impact through our unique and innovative proposition which is continuing to be extremely well received by our customers and their employees and has recently won several awards.

You’ll be joining our innovative Medical Rehabilitation Team, this is a home-based role with occasional travel to our Swindon office, which is fully expensed. It doesn’t matter if you’ve had previous Insurance experience or not, comprehensive training, induction and one-to-one support will be provided to help the transition into the Insurance world. We would also welcome interest from you if you do hold rehabilitation experience form working within personal injury or income protection insurance.

The role is varied, innovative and very rewarding. After a comprehensive induction and training period. you’ll be working with our Claims Team, our Customers, and their Employees to refreshingly prevent sickness absence through various initiatives and enable early intervention to achieve a sustainable return to work when absence occurs.

Many of our employees work flexibly in a variety of different ways, including part-time, flexible hours, job share, an element of working from home or compressed hours. This is because we want the best people for our roles, and we recognise that sometimes those people aren’t available full-time. Please talk to us at interview about the flexibility you may need.

What will you be doing?

Using your medical skills, your aim is to prevent absence through promotion of wellbeing services, signpost to aid recovery and support members and employers in returning to and sustaining work after illness absence.

There will be opportunities for you to enable Rehabilitation, Health, and Wellbeing training directly with customers. We will ensure orientation and induction to our friendly team of Innovators and encourage significant ongoing training and PREP support. We value our Rehabilitation team engaging with our customers at all levels.

Some other key responsibilities will include:

  • Assist in the rehabilitation management of income protection claims made through group risk products and provide propositional support as well as training and development for the team of claims case managers
  • Manage a minimum portfolio of 60 rehabilitation referrals over a 12-month period
  • Work with the Zurich Corporate Risk (ZCR) Claims Case Manager, employers and employees and their medical advisors to draw up rehabilitation plans and graded return to work plans and support these through to successful outcomes and customer satisfaction
  • Fully demonstrate medical skills, knowledge, best practice guidelines and research-based evidence in all rehabilitation activities
  • When indicated, enable, support, and evaluate appropriate effective treatment provision through the Zurich provider network
  • Able to deal with the challenges the role can also bring in the face of changing workplace issues
  • Actively encourage knowledge transfer into Zurich claims and rehabilitation service departments to progress and update all colleagues’ levels of medical competence and confidence
  • Possess a desire to make a positive contribution to ZCR Income protection insurance and work in a holistic and friendly team

Who are we looking for?

Ideally, we are looking for a Registered General or Mental Health Nurse, or Occupational Psychologist, with great communication skills and the ability to prioritise your own workload. You will also have:

  • Experience of Insurance based Medical/Vocational Rehabilitation or Occupational Health working experience is advantageous but not essential
  • Desire to work with our customers to enable solutions in workplace issues
  • Broad medical knowledge and experience particularly in relation, psychiatric illness, to Musculo-skeletal conditions and cancer conditions.
  • Good working knowledge of the NHS and understanding of how to circumnavigate potential treatment delays
  • Good understanding of the private medical sector and the services available
  • Ability to merge the care needs of the individual with the financial needs of Zurich Insurance Company
  • Ability to form working relationships quickly and professionally and to use these relationships to positively impact upon the claims department’s function
  • To possess strong team player attitude
  • Ability to influence opinion and generate change within all levels of the business
  • Previous experience of group risk but not essential
  • Understanding of claims functions and processes is desirable

 Who we are:

At Zurich we aspire to be one of the most responsible and impactful businesses in the world and the best global insurer. Together we’re creating a brighter future for our customers, our people, and our planet. With over 55,000 employees in more than 170 countries, you’ll feel the support of being part of a strong and stable company who are a long-standing player in the insurance industry.

We’ve made a promise to each other and every employee; to focus on sustainable impact, to care about each other’s wellbeing, to use our diverse expertise to be curious and optimistic and to develop the skills needed for our future.

If you're interested in working in a dynamic and challenging environment for a company that recognises and rewards your creativity, initiatives, and contributions - then Zurich could be just the place for you. Be part of something great.

Our Culture:

At Zurich, our sense of community is strong and we’re particularly passionate about diversity and inclusion, which we’ve won numerous awards for. We want our people to bring the whole of themselves to work and ensure everybody is made to feel welcome, regardless of their background, beliefs, or culture. We want our employees to reflect the diversity of our customers, and so are committed to treating all of our applicants fairly and with respect, irrespective of their actual or assumed background, disability, or any other protected characteristic.

We’ve an environment that places a real importance on our people’s wellbeing from a physical, mental, social, and financial perspective. We work with our wellbeing partners and industry experts to provide the best advice and access to a wealth of lifestyle support. We’re also committed to continuous improvement, and we offer access to a comprehensive range of training and development opportunities.

We’re passionate about supporting employees to help others by getting involved in volunteering, charitable and community activity. Our charitable arm, Zurich Community Trust, is one of the longest-established corporate trusts in the UK. In that time, we’ve awarded grants and volunteered time to deserving causes in the UK valued at over £90 million.

So make a difference. Be challenged. Be inspired. Be supported, Love what you do. Work for us.

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